Training Video Purchase Help Section

When you have completed the purchase of our Training Videos, you will receive an emailed purchase receipt that will contain links to your videos and a link to our ‘Your Account’ page.

If you do not receive both emails, please check your email junk folder.

Please ensure that you have logged in to your account to view the full videos. If you are not logged in, you will only be able to view a short trailer of each video.

You can log in to your account, change your password and view your purchases on our Your Account page.


Resolve this message: Error loading player. No playable sources found.

For Chrome:

For other browsers: Click here for enable flash player instructions.


    Technical Support Request

    Did you receive a purchase email with a link to the video(s) you purchased?

    If you answered Yes to the above question, please forward the email you received to video-support@islandminiatureschnauzers.com

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